With an increase of self-driving vehicles on the road, drivers are more reliant on the technology those cars offer. But like any other technology that consumers buy, there can be complications that arise as time goes on. Prominent electric car company Tesla is now facing the consequences of not keeping the technology in their older vehicles up to date, specifically the touch screen. The touch screen in a Tesla controls almost all functions of the car, from climate control to navigation, to even the safety monitors for autopilot.
As complaints are starting to roll out, drivers of the 2012-2018 Tesla Model S and X are being told their warranties are up and that Tesla is not responsible for replacing the malfunctioning touchscreens. One driver said due to the failure, he was not able to defog his windshield with the climate control buttons on the touchscreen and thus couldn’t drive his car.
Another complaint arose saying that because the touchscreen is failing, the safety monitors for the autopilot are disabled, which is one of the main attractions of the Tesla. This can obviously become problematic for drivers of the Tesla, as well as other drivers on the road. Because of how expensive replacing the touchscreen is, owners are angry that Tesla will not assist with the malfunctioning product.
If you or someone you know has been injured by a defective vehicle, please contact an attorney at Abraham, Watkins, Nichols, Agosto, Aziz & Stogner by calling (713) 222-7211 or toll free at 713-222-7211.