Ellen Manfalouti and a co-worker visited a Chick-fil-A restaurant at Langhorne, Philadelphia, last November to pick-up sandwiches. As the two started to eat their sandwiches, Ellen felt something unusual on the bottom of her bun and turned it over. She assumed that her roll was burned. However, as she threw her sandwich on the table, her co-worker noticed something strange; she saw whiskers and a tail. It was at that point that she realized a small rodent was baked into the bottom of her sandwich bun.
On August 16, 2017, it was reported that after not receiving any response to several complaints, Ellen Manfalouti has filed suit in Bucks County Court against the Atlanta-based fast food franchise owner Dave Heffernan and the Langhorne store where the sandwich was purchased.
Manfalouti seeks more than $50,000.00 for physical and psychological damages. She reported that her damages are based on her medical expenses she incurred for treating nausea as well as psychological damages caused by the traumatic experience. The suit claims that Heffernan and the Langhorne store failed to supervise employees who intentionally and/or knowingly served a sandwich to a customer with a dead rodent baked into the bun.
Heffernan gave a statement to CBS Philadelphia that Manfalouti’s allegations are being investigated, but the store could not comment any further due to the ongoing litigation. It was also reported by Manfalouti’s lawyer that lab tests confirmed that the rodent was a small mouse.
Injuries at restaurants can come in many different forms ranging from slip and falls, burns, even to traumatic events like the one Ms. Manfalouti endured. If you or someone you know has been injured at a restaurant or fast-food chain, contact an attorney at Abraham, Watkins, Nichols, Agosto, Aziz & Stogner by calling 713-396-3964 or toll free at 800-594-4884.