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Problems Continue to Grow for Samsung

After the widely reported recall of Samsung’s Galaxy Note 7 became known to the public several owners of Samsung Galaxy S6 edge, Galaxy S7 and Galaxy S7 edge have complained that the Oculus app on their device is affecting their phone’s battery life. Users say the app is causing their device’s CPU to run very high, which is also happening when the app is not being used. This problem prevents the phone from shifting to sleep mode and also interrupts other apps.

Samsung mobile phone owners have been complaining about the smartphone issues on many forums over the past few days. Several tech websites are suggesting that Galaxy owners to uninstall the app for now because they might start seeing smartphone-based fireworks soon.

Moreover, a suit was filed in California pleading that a Galaxy S6 exploded on August 2 in the middle of the night while placed on a nightstand and plugged into an electric socket. Samsung spokeswoman Danielle Cohen said the company does not comment on pending litigation but noted that the issues with the Galaxy Note 7 are “isolated to only that model.”

The phones identified in the lawsuit were the Samsung S6, S7 and Note 5, which were not part of the company’s widely publicized recall of the Galaxy Note 7. The lawsuit will cover California consumers who purchased the devices during the past four years.

If you or someone you know has been injured by a defective product, contact an experienced attorney at Abraham, Watkins, Nichols, Agosto, Aziz & Stogner by calling 713-396-3964 or toll free at 800-594-4884.

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